Long Beach, CA, US

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About the role and about You:

You are an experienced Quality Assurance (QA) Manager who will be entrusted with managing and building a team of skilled QA Analysts and Testers. You will apply creative testing methodologies that straddle both hardware and software development. You will strategically organize your QA team to offer the best coverage while also maintaining close relationships with our Software and Hardware Engineers, Product Managers, Program Managers, Release Engineers, Customer Support, and Tools teams. You are intrinsically motivated to listen and deliver high quality experiences to our community of users, otherwise known as Zwifters!

What you will do:

  • Collaborate with Product and Engineering teams distributed across multiple locations
  • Implement and enhance QA methodologies to ensure delivery of predictable, high-quality product releases
  • Guide the design and development of testing strategies based on project requirements
  • Build and grow a team of exceptional QA Analysts and Testers
  • Effectively hire, coach and manage diverse QA teams
  • Gather, analyze and report on metrics to demonstrate business value and continuous improvement
  • Creatively solve technical QA challenges by collaborating with your team
  • Provide information for the product team to make go/no-go decisions
  • Drive effective and timely execution of test cases through tools, automation, and creativity

What we are looking for:

  • 6+ years of software, AAA games, and LiveOps game testing experience
  • A strong leader with 3+ years managing QA teams of 10-15 people 
  • Bachelor's degree in a technical field such as computer science or equivalent experience
  • Applied QA expertise in a live operations environment with frequent releases
  • Deep understanding and experience in QA methodologies, tools, and practices
  • Experience leading teams who test full-stack, client-server web applications, and native apps
  • 5+ years using JIRA, confluence and a test case management plug-in such as Zephyr 
  • Ability to teach how to write effective and efficient test cases based on complex systems and features

Bonus Points: 

  • Experience working with distributed systems
  • Experience testing mobile applications on iOS and Android devices
  • Passion for cycling, running, and/or fitness industries

How to stand out among the rest:

Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too.


Of course, we are nothing without our values. Our values ground us. They ensure we run and build a company where people love to work, feel like they are welcomed, included, and belong.  Only then can they thrive and do their best work.  The values we strive to live every day are:

  • Make It Fun
  • Elevate Teammates
  • Cultivate Our Community
  • Always Level Up
  • One Zwift for All
Apply now