United States of America

Job Term


Company Website

Featurespace is the world leader in Adaptive Behavioural Analytics technology for fraud and risk management. Using machine learning and anomaly detection, our ARIC platform helps financial institutions and organizations around the globe stop fraud in real time.

But we're more than just a tech company, our biggest asset is our people who are exceptionally talented and dedicated to fighting fraud and protecting our customers from risk.

Led by CEO Martina King, one of the 25 Most Influential Women in Payments 2018, and an award-winning management team (Sunday Times, 2018), we’ve had consecutive years of outstanding growth and commercial success. And it's only getting better; we received more than 14 awards and accolades in 2018, including the Queen's Award for Enterprise.

The Opportunity

We are looking for an experienced individual to join our Financial Crime team to successfully build and grow Featurespace’s reputation in the Americas Financial Crime market, working across multiple industries, with a focus on banking, payments, insurance, and gaming. This role is USA based with flexibility to visit our different offices and client sites.

In your role as Financial Crime Subject Matter Expert (SME) you will deliver success on behalf of our customers by acting as an evangelist and mediator internally and externally, bridging the gap between external stakeholders and internal teams to help us achieve our business goals. By having a detailed understanding of the Financial Crime Compliance and Financial Services market, and apply that knowledge to our solution, you will be working to ensure we can make a difference to our customer's business and regulatory needs.

Providing subject matter expertise and solving problem statements relating to AML & Financial Crime, from sales to delivery, you will be responsible for driving product innovation and proposing platform developments through your analysis and knowledge of the AML & Financial Crime market, building a relationship with the regulators, and representing Featurespace at events, speaking publicly and publishing thought leadership pieces, and working with the marketing team to build eminence in the market. 

This is a really exciting opportunity to the direction of the business - there is lots of opportunity to utilise your industry/sector knowledge as well as  learn from an established Fraud team who are genuinely passionate about what they do!


Day to Day

  • Gathering and analysing industry/business requirements/market position/market coverage/market opportunity by working closely with the Market Analysts.
  • Working closely with Product Management to represent the customer requirements, and to deliver new product designs and features to improve the platform.
  • Communicating with internal/external customers and Regulators to identify opportunities in the market where our core proposition adds value.
  • Assessment of how the platform can be tailored/configured to optimise customers needs; providing feedback and recommendations back to business stakeholders (Product development/Marketing/Delivery).
  • Represent and attend industry events as a Subject Matter Expert, to help drive awareness of AML and Financial Crime and how our product can help solve buisness problems.
  • Assisting the commercial team in customer meetings at all levels, and inclusive of working closely with the pre-sales team ensuring customer requirements and product “fit” are aligned.
  • Work directly with customers late in the sales process and during initial delivery, to map out and understand their current processes, available data and how this applies to our platform and the business problem they are looking to solve.
  • Work with clients post implementation to optimise their operations and ensuring they are obtaining maximum benefit from using our solution.
  • Using your knowledge of the AML & Financial Crime industry and product to build out generic templates that can be used as a guide for customer engagements.
  • Work with clients on how to measure success criteria for PoCs and strategic projects.


You will be given full product training and supported by the business in your future career progression; we are looking for a proactive problem solver with great leadership and communication skills, as there is plenty of opportunity for you to take ownership of your work and deliver real product improvement


About You


Please note:

Applicants must be currently authorized to work in the United States for any employer

No sponsorship is available for this position

Must haves:

  • Proven experience working within Financial Insititutions in AML & Financial Crime.
  • Sound understanding of AML & Financial Crime technology and end to end Financial Crime prevention management.
  • Sound understadning of regulatory and compliance landscape and requirements.
  • Good understanding of model governance.
  • Knowledge of the global Financial Crime market, competitive landscape and related dynamics.
  • Ability to understand complex problems and provide solutions.
  • Excellent communication skills (verbal and written) are also essential, as you will be working with various technical and non-technical stakeholders throughout the business.
  • Excellent presentation skills and ability to present to large audiences and C-level stakeholders.
  • Ability to communicate with clients at all levels.
  • Highly organised and detail oriented with good writing, verbal, communication skills, people skills and concern for high standards.
  • Ability to take on a varied and busy workload with a proven track record for delivery.
  • Excellent working knowledge of Outlook, MS Word, Excel, PowerPoint.
  • Willingness to travel between offices, customer sites, and conferences when the world reopens.


Great to haves:

  • Experience working alongside a commercial or technical team.
  • Understanding of AML & Financial Crime technology, basic statistics and Machine Learning techniques would be beneficial but as a minimum a passion for AML & Financial Crime technology and prevention specifically in Financial  Services.
  • Strong ability to engage with different roles in the internal business such as sales, accounts, technical, industry experts.
  • Spanish speaking.
  • Publications of thought leadership pieces.
  • Experience presenting in public at events.

Personal Qualities


The work is often challenging and fast paced. We are looking for someone who has the following qualities: 

  • Commitment to delivering success on behalf of our customers
  • A focus on personal achievement and responsibilities
  • Enjoys working as a team and desire to share expertise and help develop the people around you
  • Enthusiasm to work for one of the fastest growing fraud and financial crime prevention technologies in the world
  • Attention to detail and timely delivery


And most importantly, a small-company attitude: willingness to adapt to a variable role, wearing many different hats from day to day. 


Salary & Benefits

We believe in giving you the resources you need so that innovation can thrive. 

In addition to competitive salaries, we offer:

  • Quarterly bonus awards
  • 25 days’ annual leave plus bank holidays
  • Growth share scheme
  • Generous pension scheme
  • Career growth, training and mentoring opportunities
  • Weekly team takeaway delivered to the office
  • Quarterly social, team building events
  • Weekly lunchtime sports clubs
  • Discounted gym membership and daily exercise classes
  • Fridges full of treats and drinks for lunches and snacks
  • Freshly ground coffee machines and a selection of teas and other hot drinks
  • Weekly board game evenings with pizza
  • Cycle to Work scheme
Apply now