New Delhi, IN, Gurugram, IN

Job Term


Company Website

Company Summary:
We’re the global leader in workspace scheduling technology. We make it easy to find and book space to meet up and work together. We provide workspace scheduling software to over 1,000 of the world’s biggest brands, integrating meeting room and workspace reservation solutions that help remove friction in the workplace and free businesses and their people up to get the most out of their working day.


  • Work in support team to solve various system and application configuration related issues

  • Gather and showcase deep knowledge of Condeco’ s products and its various integrations and configurations.

  • Converse with Global customers to identify and solve the issues in application usage

  • Analyse and monitor complex problems across cloud infrastructure and software using a range of tools and techniques.

  • Work closely with other departments like engineering, DevOps, Customer Success to diagnose, troubleshoot issues and provide solutions to customers

  • Create, maintain and enhance KB articles for internal/customer reference

  • Support other engineers on the team with guidance, experience, oversight, advice, and reviews.

  • Work with support tools and processes religiously so that information is always up to date in the incidents.

  • Understand the release notes for any new updates to the application

  • Hands on in configuring any hardware/software component in the product supported

About You:

  • Excellent customer service and Exceptional communication skills.

  • Flexibility on Rotational Shifts + Weekend on Call

  • Excellent in providing support on Web Applications based on Microsoft Web technologies

  • Hands on Troubleshooting

  • Deep functional and system Configuration knowledge for the product supported

  • Worked on data centre Hosted/ Cloud based environments

  • Web API troubleshooting experience

  • SQL DML statements

  • Should be aware of ITIL best practices 

  • Exceptional Troubleshooting and Analytical Skills

Essential Skills

  • Experience of working in application support on .net framework

  • Excellent communication skills (verbal and written)

  • Hands on Experience on Azure App Insights and Log Analytics

Nice to Have

  • Experience on troubleshooting third party network issues.


  • Free - Cab facility 

  • Health insurance fully paid – Spouse, Children and Parents

  • Accident insurance fully paid

  • Gratuity fully paid

  • 25 annual holidays

  • 7 paid sick days

  • 10 public holidays

  • Nightshift allowance

  • On call allowance

Company Information:

  • Follow us on Twitter | LinkedIn | YouTube

  • Condeco are proud to be an equal opportunity employer. We are committed to treating all individuals in a fair and equal manner by creating an inclusive and open environment for all employees

Apply now