Cloud Engineer
The Opportunity
Reporting to the AWS Infrastructure Lead this role is an opportunity to work in the growing SaaS/Cloud Team in our Cambridge office, who are responsible for the operation of Featurespace’s SaaS based ARIC solution.
In this position you will take on new initiatives to run, enhance, and scale our infrastructure in an exciting and fast-growing business and will be part of a team that runs and maintains our cloud-based solution for customers who critically depend on our ARIC service.
Day to Day
- Hands-on deployment of the customer’s solutions on our cloud platform
- The monitoring and proactive management of our service
- Collaboration with colleagues to automate platform support, processes, standards and tools
- Ensure all solutions are properly logging, monitored, and instrumented
- Our customers depend on our service, so you’ll be part of a team focussed on service uptime and high availability
- Contribute to design discussions to ensure solutions are designed for a successful deployment, security, and high availability in the cloud
- Write and maintain code for automating the creation of scalable, resilient systems, infrastructure, and platform services
- Implement and test data backup and recovery and disaster recovery procedures
- Write and maintain clear, concise documentation, runbooks, and operational standards including infrastructure diagrams
- Troubleshoot and resolve complex issues in development, test, and production environments
About you
- Bachelor’s degree in a related field (Business / Computer Science preferred) or equivalent experience
- Experience with Amazon Web Services (AWS) in particular the EC2 services and AWS monitoring tools such as GuardDuty
- Strong experience with Linux, shell scripting, and command-line tools
- Proficient in at least one scripting language, ideally Python
- Prior experience using automation tools (Terraform, Ansible and/or Salt)
- An understanding of immutable infrastructure and infrastructure as code concepts
- Familiarity with Dockers and Kubernetes or related orchestration technologies including awareness or experience of containerisation in AWS (EKS, ECS)
- Knowledge of IP networking, VPN’s, DNS, load balancing, and firewalling
- Familiarity with any of the following software: Apache storm, Kafka, Zookeeper, MongoDB, Mongo DB OpsManager, and Elastic Search
- Strong verbal & written communication skills and demonstrated ability to collaborate across teams and organizations
- Experience in a technical support role is an advantage as is availability for after-hours support
Personal Qualities
The work is often challenging and fast paced. We are looking for someone who has the following qualities:
- Ability to communicate well internally and with customers
- Must enjoy working in a team of like-minded and intelligent people to solve complex problems
- Ability to adapt and stretch capabilities and skills to meet the business needs of a fast-growing technology firm
- Curious with a passion for learning and career progression
- A focus on personal achievement and responsibility
- Able to solve complex problems and successfully manage ambiguity and unexpected change
- Passion to learn new skills and technologies
- Attention to detail, excellence and quality
- Enthusiasm and an open mindset
And most importantly, a small-company attitude: willingness to adapt to a variable role and a great can-do attitude.