JobTeaser is a fast-growing, French tech scale-up and the European leader for the recruitment of young talent in Europe. Our innovative technology is used by Higher Education institutions across 25 countries to help guide over 4 million students and recent graduates into the world of work.
Our mission is to prepare the new generation to reach their full potential, embrace the future with optimism and make their mark in the world. We cannot do this alone, so we have created an ecosystem that allows us to work collaboratively with students, universities and companies.
With 68 million euros raised to date, we are rapidly expanding across Europe. In order to support our ambitions, we are currently looking for people who want to evolve at a fast-growing company, with a start-up spirit. (Labelled 'Great Place to Work' and 'Next Top 40' in France).
The main mission of the Universities department is to work alongside our Higher Education partners through the implementation, launch and day-to-day use of the Career Center by JobTeaser. The Career Center is an innovative and user-friendly career guidance platform integrated within the intranets of these institutions, enabling them to guide their students and graduates in their career development, prepare them for the world of work and help them discover their best way forward.
As the EMEA Partnerships Team Manager, you'll report to our Head of University Partnerships, and play a key role in guiding your team of Senior Success Managers to maintain successful partnerships with their portfolios across EMEA. Specifically, 'success' refers to the retention and satisfaction of the University Career Services, as well as the activation and engagement of their students and partner employers. In collaboration with the University Management, Support, Product and Marketing teams, you will be responsible for ensuring your team have the means to best support their partners and fulfil their objectives.
Main mission and objectives:
Secure the network of Universities
Implement the necessary processes for the team to be able to retain, support and monitor their partners, manage their portfolio, generate success and ROI
Ensure the service follow-up framework is well respected and followed by the team (such as the regularity of review meetings with partner establishments to present the developments of the platform, the Career Center statistics etc.)
Deliver on team KPIs (such as university partner retention, high NPS scores, high health scores etc.)
Develop solid relationships with key accounts
Support the implementation and launches of new university partnerships
Promote the activation of students and graduates across multiple international markets, in collaboration with Marketing
International Scope Ownership
Be an internal advocate and a leader of international topics
Support high-quality implementation of strategic developments across international markets
Ensure internal visibility of road blocks and challenges and mitigate risks
Be aware of potential competitors and take preventive measures to deepen our partnership with key universities
Follow international performance and track statistics on KPIs, such as registrations, usage, applications etc.
Impactful Team Management
Successful team management (recruitment, retention, satisfaction, performance, evolution etc.)
Anticipate workload and hiring needs
Coach & follow your team members' activity during weekly meetings and 1:1s, and help them with new operational & strategic topics
Protect the team spirit - our culture plays a huge part in our every day interactions!
Support training needs
Give internal visibility of the international team and highlight their successes
You have experience in Management or Team Leadership
You have relevant Customer Success or Account Management experience (preferably 3 years or more)
Customer oriented - our partners and students are at the heart of what we do
You have a passion for building consultative partnerships
Confident communicator - someone who is happy speaking at a senior management level (internally and externally)
Self-motivated with a high-energy spirit
Fast learner and multitasker - ability to manage your time effectively and prioritise tasks
Fluent in English (ability to speak French too is a huge plus, but not mandatory!)
Excellent communication and presentation skills (orally and written)
Understanding of students and the Higher Education industry
Reasons to join us:
A meaningful mission with a concrete impact on the new generation
An international team with strong values
A challenging environment to grow in, with evolution opportunities
A super flexible remote policy (possibility to work remotely 4 days a week + 1 month a year wherever you want in Europe)
A beautiful Headquarters in Paris (9th Arrondissement) or access to co-working spaces
Top Apple equipment : MacBook Air and iPhone
An attractive corporate life: charity actions, sport challenges, parties, business events, annual seminars etc.!
95% of the team recommends JobTeaser to their network!
We could go on, but let's discuss the topic together during the recruitment process!
We are an inclusive company
At JobTeaser, we are dedicated to creating a work environment where everyone feels great, and we are proud to promote diversity within our teams. All applications we receive are reviewed through a defined process based on skills.
A 30-min screening call with a member of the team to get to know you better
An interview with your future manager to discuss your experience and motivations
One 'focus' interview that may include a business case to test your hard skills
A final round with HR and N+2 to confirm a reciprocal match
Welcome to JobTeaser!!
Don't worry: the process can be very quick despite the different steps! (2-3 weeks on average)Apply now